Moral Credential Effect: Using Past Good Deeds as a License
People generally like to see themselves as good, fair, and non-prejudiced. Interestingly, past moral behavior can sometimes give people psychological "permission" to act less morally later. This pattern is known as the moral credential effect (also called moral self-licensing).
After performing or recalling a good deed—such as making an ethical choice, helping someone, or expressing egalitarian views—individuals may feel that their moral "account" has a surplus. This can reduce guilt or self-doubt around subsequent actions that might otherwise feel selfish, indulgent, or biased.
Core Idea
The moral credential effect involves:
- A prior action that signals morality or non-prejudice (e.g., supporting diversity, donating to charity).
- A later choice that is less altruistic or potentially biased.
- A sense that the earlier action justifies or balances out the later one.
This allows individuals to maintain a positive self-concept while engaging in behaviors they might otherwise judge more harshly.
Psychological Mechanisms
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Moral Self-Regulation and "Accounts"
People track their behavior in a quasi-accounting system: good deeds credit the account, bad deeds debit it. A positive balance can feel like room to "spend" on less ideal behavior. -
Reduction in Guilt and Reputational Concerns
After proving their morality (to themselves or others), individuals may feel less worried about being seen—or seeing themselves—as biased or selfish. -
Moral Credentialing and Signaling
Publicly visible good deeds can act as credentials that shield individuals from accusations of bias, even when they subsequently act in biased ways. -
Contrast Effects in Self-Perception
A later dubious action may feel less problematic when contrasted with a recent virtuous act.
Everyday Examples
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Consumer Choices: Someone buys eco-friendly products or donates to charity, then feels more comfortable indulging in luxury purchases or environmentally harmful behavior later.
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Diversity Decisions: After hiring or supporting a candidate from an underrepresented group, a manager feels more justified in favoring similar-to-self candidates later, believing they have "proven" they are not biased.
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Interpersonal Behavior: A person who has recently helped a colleague may feel more entitled to be brusque or uncooperative in a subsequent interaction.
Consequences
The moral credential effect can:
- Mask Bias and Discrimination: Past egalitarian actions can be used to deflect criticism of later biased decisions ("I can’t be biased; look at what I did before").
- Undermine Consistency in Ethics: Self-licensing can lead to cycles of good and bad behavior rather than steady adherence to values.
- Complicate Diversity and Inclusion Efforts: One high-profile inclusive decision may be followed by many quieter exclusions.
Mitigation Strategies
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Shift from Balance Sheets to Identity
Instead of thinking in terms of moral accounts (good vs. bad deeds), emphasize a consistent identity: "What kind of person/organization do we want to be over time?" -
Use Clear, Ongoing Standards
Establish policies and criteria that apply consistently, reducing discretionary space where self-licensing can operate. -
Be Wary of "I’m Not Biased Because…" Reasoning
Notice when past moral actions are invoked as evidence that current behavior cannot be problematic. -
Separate Self-Worth from Each Individual Choice
Encourage self-compassion and growth mindsets so that admitting current bias or error does not feel like a wholesale threat to being a "good person."
Relationship to Other Biases
- Self-Serving Bias: Interpreting one’s own actions in ways that maintain a positive self-image.
- Moral Licensing: Broader term for behaving less ethically after prior good deeds; moral credential effect is a specific mechanism involving credentials.
- Confirmation Bias: People may seek information that supports the idea that their record proves they are fair.
Conclusion
The moral credential effect illustrates how past virtue can paradoxically open the door to future lapses, all while preserving a flattering self-image. Recognizing this pattern can help individuals and organizations avoid treating isolated good deeds as permission slips.
By focusing on consistent values, transparent standards, and humility about our ongoing vulnerability to bias, we can reduce the temptation to "spend" moral credit in ways that conflict with our deeper commitments.